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Guestology in Hospitality Quiz
Guestology in Hospitality Quiz
Quiz
Question 1
Question 2
Question 3
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Question 14
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What does Guestology refer to?
A.
The scientific study of pricing strategies
B.
The scientific study of the behaviors, needs, and expectations of people in a service environment
C.
The historical analysis of hospitality business practices
D.
The theoretical framework for hotel marketing strategies
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