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Customer Relationship Management Quiz
Customer Relationship Management Quiz
Quiz
Question 1
Question 2
Question 3
Question 4
Question 5
Question 6
Question 7
Question 8
Question 9
Question 10
Question 11
Question 12
Question 13
Question 14
Question 15
Question 16
Question 17
Question 18
Question 19
Question 20
Question 21
Question 22
Restart
What is an important aspect of customer value according to Woodruff (1997)?
A.
Customer value is a key source of competitive advantage.
B.
Customer value is not influenced by product features.
C.
Customer value is the same for all customers.
D.
Customer value relies solely on product price.
Check Answer